Service Management Automation X (SMAX)
Service Management Automation X (SMAX) Software and Solutions Education Offerings
17 Results found
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Course (1 class)This course covers how a Service Desk agent uses the Micro Focus Service Management Automation X (SMAX) Agent interface to support the IT needs of a business. SMAX is a new suite designed to simplify the way businesses manage their IT services and assets. ...more1,500 USD or 3 Training Units
Course (3 classes)This course covers how a tenant administrator will use Service Management Automation X (SMAX) to perform a variety of management tasks that range from data management, and people management, to designing the applications and its workflows. SMAX is a new s ...more2,575 USD or 5 Training Units
Course (1 class)This learning series comprises of four lessons. In the first lesson, you will learn about using Service Management Automation: X Service Request Module. You will learn how to create a request, how to process a request to resolution, how to approve a reque ...more200 USD or 1 Training Units
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Course (1 class)This learning series covers how a Service or Process Owner will use the Service Management Automation X (SMAX) agent interface to sponsor, design, document, publicize and continuously improve different processes by ensuring compliance with enterprise poli ...more200 USD or 1 Training Units
Course (1 class)This learning series covers how a Service or Process Owner will use the Service Management Automation X (SMAX) agent interface to sponsor, design, document, publicize and continuously improve different processes by ensuring compliance with enterprise poli ...more200 USD or 1 Training Units
Course (1 class)This Learning Series covers how a tenant administrator will use Service Management Automation X (SMAX) to perform variety of management tasks that range from data management, people management, to how to design your applications and its workflows. SMAX is ...more500 USD or 1 Training Units
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Course (1 class)This exam verifies and validates that how a tenant & Suite administrator user will use the SMAX to perform variety of management tasks that range from data management, people management, designing applications and its workflows. Why should you earn th ...more200 USD or 1 Training Units
Course (1 class)This course covers how a configuration and asset manager will use the Service Management Automation X (SMAX) agent interface to obtain and maintain current information about business services and devices which are used in tracking defects, change requests ...more200 USD or 1 Training Units
Course (2 classes)This course covers how a suite administrator will use Service Management Automation X (SMAX) to perform administrative tasks related to Service Management automation in the Suite Administration application. You are a suite administrator who wants to perfo ...more1,030 USD or 2 Training Units
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Course (1 class)This course covers how a tenant administrator will use Service Management Automation X (SMAX) to perform a variety of management tasks that range from data management, people management, to designing the applications and its workflows. You are a tenant ad ...more2,575 USD or 5 Training Units
Course (1 class)This course covers how a Service or Process Owner will use the Service Management Automation X (SMAX) agent interface to sponsor, design, document, publicize, and continuously improve different processes by ensuring compliance with enterprise policies. SM ...more3,000 USD or 6 Training Units
Course (1 class)This course covers how a configuration and asset manager will use the Service Management Automation X (SMAX) agent interface to obtain and maintain current information about business services and devices which are used in tracking defects, change requests ...more1,000 USD or 2 Training Units
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Course (1 class)This Learning Series covers how a suite administrator will use the Service Management Automation X (SMAX) to perform administrative tasks related to service management automation in Suite Administration. SMAX is a new suite designed to simplify the way bu ...more200 USD or 1 Training Units
Course (1 class)This exam verifies and validates that how a business end user will use the SMAX service portal for IT support needs. Why should you earn this accreditation:To ensure you have the skills of a Service Desk Agent. - Check point your knowledge for Information ...more200 USD or 1 Training Units
Course (1 class)In this course, you will learn how a Support Engineer uses the Service Management Automation X (SMAX) Agent Interface to process and resolve support and infrastructure issues including Incidents, Problems, Changes, and Release. This course is developed us ...more300 USD or 1 Training Units
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Course (1 class)This Learning Series covers how a tenant administrator will use Service Management Automation X (SMAX) to perform variety of management tasks that range from data management, people management, to how to design your applications and its workflows. SMAX is ...more500 USD or 1 Training Units
Course (1 class)This digital learning course comprises of four modules and a specialist exam. In this course, you will learn how a business end user uses the Service Management Automation X (SMAX) Service Portal for all their IT support needs. SMAX is a new suite designe ...more300 USD or 1 Training Units